Harriet lost $1.6m to a scam. She wants banks to 'bear the consequences'

Australians rely on their banks to keep their money safe — but scam victims say not enough is being done to ensure financial institutions protect their customers.

Harriet lost $1.6m to a scam. She wants banks to 'bear the consequences'
Australians rely on their banks to keep their money safe — but scam victims say not enough is being done to ensure financial institutions protect their customers.